bd80 Privacy Policy

1. Introduction and Definitions

bd80 ("we", "our", "platform") is an online gaming and betting service operating for users in Bangladesh. This privacy policy ("policy") tells you what kinds of information we collect about you when you use bd80's website, application, or any of our services, how that information is used, and how it is kept secure.

Below are definitions of some key terms used in this policy:

• Personal Information: Any information that can directly or indirectly identify you — such as your name, email address, phone number, or financial details.
• Processing: Any operation performed on personal information — including collection, storage, use, disclosure, or deletion.
• Third Party: Any person or organization other than bd80 and you.
• User: Anyone who uses or has registered for bd80's services.

By agreeing to this policy, you confirm that you have understood the terms of our service and the contents of this privacy policy.

2. What Information We Collect

bd80 collects the following types of information. Each category of information is used for a specific purpose and is not retained beyond what is necessary.

a) Registration and Identity Information:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• National ID card or passport details (as part of the KYC process)

b) Financial Information:

• bKash, Nagad, or Rocket mobile banking number
• Deposit and withdrawal history
• Transaction date, amount, and method

c) Activity Information:

• Gaming history and betting activity
• Login time, session duration, and usage patterns
• Records of bonus and promotion claims

d) Technical Information:

• IP address
• Device type, operating system, and browser information
• Cookies and session tokens
• Geographic location (at a general level)

3. How Information Is Collected

We collect your information through the following methods:

• Directly Provided Information: Information you provide yourself when filling out registration, login, deposit, or withdrawal forms.
• Automatically Collected Information: When you browse our platform, technical information is collected automatically through cookies and log files.
• From Payment Processors: When a transaction is completed through bKash, Nagad, or Rocket, transaction confirmation details are received from the respective payment provider.
• Through Customer Support: Information you provide when seeking assistance via live chat or email is stored.
• During the Verification Process: Identity document details submitted as part of the KYC (Know Your Customer) process.

4. Purpose of Using Information

bd80 uses your personal information only for the following legitimate purposes. Information is not used for any purpose not clearly stated in this policy.

• Account Management: To create, verify, manage, and secure your account.
• Service Delivery: To keep gaming services, betting features, bonuses, and promotions running.
• Financial Transactions: To process deposits, handle withdrawals, and prevent fraud.
• Legal Compliance: To comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations.
• Customer Support: To resolve your issues and provide assistance.
• Responsible Gaming: To monitor your gaming habits and identify and prevent the risk of excessive play.
• Service Improvement: To analyze user experience and develop the platform.
• Communications: To keep you informed about important updates, security alerts, and relevant offers.
• Technical Security: To ensure cybersecurity, detect fraud, and maintain system integrity.

5. Sharing Information with Third Parties

bd80 never sells or rents your personal information. However, for the purposes of operating our services, limited information may be shared with certain third parties:

• Payment Processors: Mobile financial service providers such as bKash, Nagad, and Rocket are given only the information necessary to complete transactions.
• Technology Service Providers: Our partner organizations for hosting, data analytics, and security services, who operate under strict confidentiality agreements.
• Regulatory Authorities: Relevant information may be provided to competent authorities upon request, as required by legal obligations.
• Game Software Providers: Providers such as Pragmatic Play, JILI, PG Soft, and Spribe may access limited session data for technical reasons.
• Fraud Prevention Services: Organizations specializing in account security and fraud detection.

Outside the cases described above, your information will not be shared with anyone else without your prior consent. We have confidentiality agreements in place with all third parties.

6. Cookies and Tracking Technologies

Cookies and similar technologies are used on the bd80 platform to improve your experience.

The cookies we use:

• Essential Cookies: These cookies are necessary to maintain login sessions, ensure security, and provide basic functionality. They cannot be declined.
• Functional Cookies: Used to remember your preferences, language, and other settings.
• Analytics Cookies: Collect statistics to help us understand which parts of the site are used most. This data is aggregated and not individually identifiable.

You can control or delete cookies by changing your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

Local Storage: Your browser's local storage may also be used to save session data and user preferences.

7. Data Storage and Security

Protecting your personal information is our highest priority. bd80 uses industry-standard security technologies and practices to keep your data safe.

Security Measures:

• SSL Encryption: All data transmission between you and our servers is protected with TLS/SSL encryption.
• Encrypted Storage: Sensitive information stored in the database is kept in an encrypted state.
• Access Control: Only authorized personnel can access the necessary data, and every access is logged.
• Firewall and Intrusion Detection: Advanced technologies are used to prevent unauthorized access to the network.
• Regular Security Audits: System security is regularly tested and evaluated.

Data Retention Period: We retain your information only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period to meet legal and regulatory obligations. Once that period ends, the information is securely deleted.

While we strive to ensure the highest level of security, data transmission over the internet is not completely secure. We are, however, always committed to protecting user information.

8. Your Rights

As a user of bd80, you have the following rights regarding your own personal information:

• Right of Access: You can find out what information we hold about you and request a copy of it.
• Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In some circumstances, you can ask us to limit the processing of your information.
• Right to Withdraw Consent: If you have given consent for your information to be used for a specific purpose, you may withdraw that consent at any time — though this will not affect the validity of any processing that took place before the withdrawal.
• Right to Opt Out of Marketing: If you do not want to receive promotional emails or messages, you can opt out at any time.

To exercise any of the rights above, please contact our support team. We will do our best to respond to your request within 30 days.

9. Privacy of Minors

bd80's services are for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

We take age verification steps at registration. If for any reason we receive information from someone under 21, we will delete it immediately and close the associated account.

If you become aware that someone under 21 has registered on bd80, please notify our support team.

10. Changes to This Policy

bd80 reserves the right to update or change this privacy policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised.

For significant changes, we will try to give registered users advance notice by email or through the platform.

If you continue using the service after a new policy is published, it will be understood that you have agreed to the updated policy. We therefore recommend that you visit this page regularly.

If you object to any changes, you may close your account and contact our support team.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our customer service team is always ready to assist you in Bengali.